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Vocational Advisor Administration Support Officer


Australian Apprenticeship Support Network (AASN)


August 2021 - July 2022



VERTO is an award winning, not-for-profit organisation assisting businesses and individuals with all their apprenticeship, employment and training needs. Our expertise covers a range of areas including Aboriginal services, Australian apprenticeships services, disability services, employment services and vocational training to help businesses, individuals and local industry to thrive. Our mission is to positively impact the lives of individuals and communities and we’ve built a track record of exemplary customer service over 35 years, built around an ethical approach. You'll find the team in over 40 locations across New South Wales, Victoria, and the Australian Capital Territory.



  • Maintained student files/records within the Student Management Systems such as Job Ready/Ready Apprentice;

  • Create and maintain employer and third-party records such as Job Active agencies related to student enrolments;

  • Facilitated archiving of student records; 

  • Ensured high attention to detail for processing student enrolments and course information in agreed timeframes;

  • Supported contact with prospective students for funding eligibility through programs such as DAWS, BAC, etc; 

  • Maintain up-to-date knowledge and compliance with operating guidelines under the Smart and Skilled Contract; and

  • Work collaboratively as part of the wider VERTO team.



  • Maintained communication & assistance between Registered Training Organisations (RTOs) and State Government Departments such as Training Services NSW to help approve apprenticeship & traineeship contracts in a timely manner; and

  • Tracked data of trends occurring in the sector and communicated to the team on strengths & improvements. 

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